Amazon India said on Friday that 40% of customer orders in West Bengal are now delivered within the same day or next day, a number the company attributes to a network of more than 100 delivery stations, two fulfilment centres and three sort centres. The disclosure lands a day before Prime Day 2026 opens in India, the e-commerce event’s 10th edition, set to run from July 4 to 6 with early-access deals for Prime members. The Bengal numbers follow a May announcement of the sale dates and a June rollout of Amazon’s 100 Urban Fulfillment Centres.
The West Bengal build is part of a broader push. The company added four new delivery stations in the state in 2025 and opened a fulfilment centre in Panchla, Howrah, the previous year. Karan Chugh, director of operations at Amazon India, said the company will keep investing in West Bengal and across the country.
The Network Behind the 40% Figure
The Panchla, Howrah facility stores 1.1 million cubic feet of inventory and went live in 2024. In 2025, Amazon added four new delivery stations in Bengal, taking the state’s last-mile network past 100 stations. The full network now spans two fulfilment centres, where bulk inventory sits, three sort centres that process orders by destination, and the delivery station fleet that brings packages to doorsteps.
Coverage runs across Asansol, Bankura, Durgapur, Howrah, Kharagpur and Malda. The Bengal fulfilment centre holds “lakhs of products” by Amazon’s own description, a mix that supports same-day selection in places that used to wait days. The same inventory pool feeds the sort centres, which route orders to the delivery stations in those six cities.
Three steps trace the buildout.
- 2024: The Panchla fulfilment centre went live in Howrah.
- 2025: Four new delivery stations extended the last-mile reach past 100 stations.
- 2026: The assembled network is operational across the region ahead of Prime Day.
Faster order processing and dispatch follow from the larger inventory pool. The network carries the same-day promise into cities that, until recently, waited days for e-commerce parcels. The 40% is the rate Amazon says the network is now hitting in the state.
What ₹2,800 Crore Buys in Bengal
The investment covers expanding and upgrading facilities, with the remainder going to associate safety, health and financial wellbeing. Chugh, the operations director, framed the spending as a commitment to the West Bengal market and to a wider pan-India build. Amazon has not broken the figure down by state.
This is made possible by our long-term investments in technology, infrastructure, and people over the past 13 years, which have helped us build one of India’s safest, fastest and most reliable networks.
Abhinav Singh, vice president of operations at Amazon India, made the comment in a press release tied to the company’s Amazon Now expansion. The Bengal spend sits inside a wider infrastructure rollout that includes nearly two new micro-fulfilment centres going live every day, a pace that lets Amazon scale the quick-commerce service to 100 cities in 2026 through a network of more than 1,000 micro-fulfilment centres. Amazon has also said it will deploy 1,000 electric trucks for Amazon Now by 2028, with 50 already in service. The same rollout is also bringing in AI-driven inventory planning and demand forecasting tools, per the press release.
The company is also introducing 100 larger Urban Fulfillment Centres, a new format that will offer four times the assortment of the existing Amazon Now dark stores. The new format covers categories such as apparel, electronics, jewellery, shoes, luggage, watches, wireless devices, musical instruments and furniture alongside groceries. The Urban Fulfillment Centres will launch in cities such as Bengaluru, Chennai, Delhi-NCR, Hyderabad and Mumbai, with the rollout timed to Prime Day 2026. The 100 Urban Fulfillment Centres launch is part of the same investment envelope that funds the Bengal build.
70,000 Bengal Sellers Join the Build
More than 70,000 sellers from Bengal are currently listed on Amazon India, along with more than 20,000 local shops from the state. The seller base, scaled over Amazon’s 13 years of India operations since 2013, is what makes same-day selection possible outside the largest metros. Amazon’s Bengal fulfilment centre stores “lakhs of products” by the company’s own description, a mix that supports a wider range for the same or next-day promise. The mix of national sellers and local shops is what gives the same-day promise its range in a state like West Bengal.
The categories driving the same-day pipeline in West Bengal are:
- Mobile phones
- Consumer electronics
- Beauty
- Grocery
- Personal care
Amazon said the categories reflect broader Indian e-commerce demand. The build is targeted at the smaller cities of West Bengal.
Where the Demand Is Concentrating
Amazon said customer demand is growing across Asansol, Bankura, Durgapur, Howrah, Kharagpur and Malda. The company did not disclose city-level order volumes or category splits for the same-day figure. The six cities are the same ones that picked up the new delivery stations.
Same-day selection at scale depends on local inventory holding up under sudden demand. The Panchla facility stores “lakhs of products” to support 24-hour order fulfilment. The 40% same/next-day figure is the network’s read on how often that pipeline is closing in time.
The Bengal numbers also carry a national comparison. In 2025, Amazon India said it delivered more than 55 crore products the same day or next day to Prime members, a 40% year-on-year increase, per the May 2026 Prime Day India press release. The Bengal network sits inside the broader build that produced that national tally.
Prime Day 2026 Opens Saturday
Prime Day 2026 in India runs from July 4 to 6, the event’s 10th edition in the country. Amazon announced the dates in May, alongside a tally of how Prime members shopped the previous year’s sale. The Bengal network is operational across the region ahead of Prime Day 2026, per Amazon’s Friday announcement.
The same press release confirmed that members in India get same-day delivery on 10 lakh products, next-day delivery on 40 lakh products and 4-hour delivery on more than 40,000 top-selling items. The release also announced 500+ new product launches for the sale, plus a flat INR 500 off the annual Prime membership at INR 999 for the 10th edition. New launches and anniversary offers for Prime Day 2026 land on the same operational backbone. For Prime members hunting early deals, AirPods Max 2 dropping to $399 for Prime Day and Galaxy S25 Ultra falling under one lakh in the summer sale are among the bargains already live.
Workers and Safety in the Build
Amazon said the expanded Bengal network is creating direct, indirect and seasonal job opportunities across the state. Roles span team leads, process assistants, fulfilment associates, sortation associates and delivery associates. The company did not give a headcount for the state.
Safety is built into the facilities themselves. Amazon cited enhanced ventilation, fans and improved rest areas for employees and associates as standard features. Outside Bengal, the broader associate welfare push includes the Project Ashray rest-stop network, which Amazon runs across high-footfall locations for delivery workers regardless of the platform they work for. The 100 Ashray centres currently operating are set to grow to 250 by the end of 2026.
West Bengal sits at one end of a network Amazon has been building since 2024. The ₹2,800 crore investment is set to flow through this year, with the spend directed at facility upgrades, technology, and associate safety, health and financial wellbeing programmes. Prime Day 2026 opens at midnight on July 4.
Frequently Asked Questions
When does Amazon Prime Day 2026 start in India?
Prime Day 2026 runs from July 4 to 6 in India, the event’s 10th edition in the country.
What share of West Bengal orders does Amazon say it now delivers same or next day?
Amazon India said 40% of customer orders in West Bengal are now delivered within the same day or next day.
How big is Amazon’s planned India investment this year?
Amazon plans to spend more than ₹2,800 crore (approximately USD 300 million) on its operations network and technology in 2026.
How many sellers and delivery stations does Amazon have in West Bengal?
Over 70,000 sellers and 20,000 local shops from Bengal are on the platform, supported by more than 100 delivery stations, two fulfilment centres and three sort centres across the state.
How does the Bengal build fit into Amazon’s broader India push?
The Bengal network is part of a wider rollout that includes nearly two new micro-fulfilment centres going live every day, scaling Amazon Now to 100 cities in 2026 through more than 1,000 micro-fulfilment centres, and the launch of 100 larger Urban Fulfillment Centres in cities like Bengaluru, Chennai, Delhi-NCR, Hyderabad and Mumbai.
