Some districts of Tbilisi, the capital city of Georgia, have experienced a temporary interruption in water supply due to maintenance work on the main water pipe. The water company, Georgian Water and Power (GWP), announced that the water supply would be limited from 01:00 a.m. on January 17 to 08:00 a.m. on January 18.
Affected areas and alternative options
According to GWP, the water supply would be limited in the Vake-Saburtalo, Mtatsminda-Krtsanisi, and Didube-Chugureti districts of Tbilisi. These districts are among the most populated and central areas of the city, where many residential and commercial buildings are located.
The company provided a list of streets where water supply would be limited on its website. It also advised customers to use alternative sources of water, such as bottled water, wells, or springs, during the interruption period. GWP also offered to deliver water to customers who requested it by calling the hotline number 2 93 11 11.
Reasons and benefits of the maintenance work
The reason for the water interruption was the necessary switching works on the main GWP water supply pipe. The technical teams would switch to the newly replaced section of the main network, which was part of a larger project to renovate the water infrastructure in Tbilisi.
GWP stated that the maintenance work was aimed at improving the quality and reliability of water supply in the city. The company claimed that the new pipe section would reduce water losses, increase water pressure, and prevent water contamination. The company also said that the work would help achieve the European standards of water supply and management.
Customer feedback and apology
The water interruption caused some inconvenience and dissatisfaction among the customers, who expressed their opinions on social media and other platforms. Some customers complained about the short notice and the lack of information from the company. Others criticized the timing and duration of the work, which coincided with the winter season and the COVID-19 pandemic.
GWP apologized for the inconvenience to the customers and thanked them for their understanding and cooperation. The company assured the customers that the work would be completed as soon as possible and that the water supply would be restored to normal. The company also promised to keep the customers updated on the progress and the results of the work.