The Georgian Competition and Consumer Agency (GCCA) has established a new standard for writing the total price in the menu for food establishments. The decision aims to protect the interests of consumers and ensure transparency in the food service sector.
What does the new standard mean for food establishments?
According to the GCCA, each food establishment is obliged to make changes to their menu and provide the customer with information about the total price of the goods, which will include all taxes. This means that the customer will not have to pay any additional fees or charges on top of the price shown in the menu.
The GCCA stated that the new standard will apply to all types of food establishments, such as restaurants, cafes, bars, fast food outlets, bakeries, and catering services. The food establishments will have to comply with the new standard by March 1, 2024.
What are the benefits of the new standard for consumers?
The GCCA claims that the new standard will benefit consumers in several ways. First, it will allow consumers to compare prices and make informed choices among different food establishments. Second, it will prevent consumers from being misled or deceived by hidden fees or charges that are not included in the menu price. Third, it will reduce the risk of disputes or complaints between consumers and food establishments over the final bill.
The GCCA also said that the new standard will help consumers to plan their budget and control their spending on food. The GCCA added that the new standard is in line with the best international practices and standards for consumer protection.
How will the GCCA monitor and enforce the new standard?
The GCCA said that it will monitor and enforce the new standard through inspections and audits of food establishments. The GCCA will also receive and investigate complaints from consumers who encounter violations of the new standard.
The GCCA warned that food establishments that fail to comply with the new standard will face administrative sanctions, such as fines, warnings, or suspension of their license. The GCCA urged food establishments to cooperate and comply with the new standard, as it will benefit both them and their customers.
The GCCA also encouraged consumers to report any violations of the new standard to the GCCA hotline or website. The GCCA said that it will protect the rights and interests of consumers and ensure fair competition in the food service sector.