A New Partnership to Enhance Customer Experience
Moneythor, a provider of data-driven engagement solutions for financial institutions, and Paymentology, a global issuer-processor, have announced their partnership to bring actionable and event-driven experiences to digital banking customers. The partnership leverages Paymentology’s “Framework for Authorisation and Settlement Transmission” (FAST) interface, which offers a rich, fast and deep data stream for Moneythor’s real-time data-driven recommendations, insights and nudges.
The partnership aims to deliver unparalleled customer experiences quickly and at scale, by providing more relevant personal finance assistance, advanced money management and savings tools, smart loyalty programmes, cashbacks, rewards and unique gamified experiences. The partnership will also enable banks to strengthen their customer relationships by offering data-driven and personalised loyalty programmes.
Paymentology’s FAST Interface: A Game-Changer for Data-Richness
Paymentology’s FAST interface is a fully in-cloud platform that offers unmatched flexibility, data-richness and secure APIs, which allow for smooth integration and the swift design and deployment of customised programmes. FAST Message provides over 120 transaction details, in a rich, layered, easily interpretable, real-time feed. This allows banks to deliver advanced use cases to help their customers manage their finances better while receiving instant insights about their financial activities and health.
Paymentology is the leading global issuer-processor that powers some of the most innovative and disruptive card programmes in the market. Paymentology’s platform supports digital banks such as Revolut, Standard Chartered’s Mox Bank, Volt Bank and many others across the globe.
Moneythor’s System of Engagement: A Best-in-Class Solution for Personalisation
Moneythor’s system of engagement for financial services is powered by real-time data analytics and behavioural science. The Moneythor solution delivers unmatched, data-driven and personalised experiences to customers across all digital banking channels. Examples of these include money management nudges, budgets, savings goals, predictive forecasts, financial literacy material, relevant offers, loyalty programs and more.
Moneythor is the best-in-class provider of data-driven engagement solutions for financial institutions. Moneythor’s solution is used by leading banks such as DBS Bank, Standard Chartered Bank, OCBC Bank, Krungsri Bank and many others across Asia-Pacific, Europe and North America.
What the Partners Say
Emre Durusut, Regional Director for APAC at Paymentology, commented: “We are at the forefront of meeting, and exceeding, the demands of digital banking clients who expect instant insights about their financial activities and health. By combining Paymentology’s FAST feed technology with Moneythor’s personalised system of engagement, we now offer an unparalleled user-friendly experience.
The powerful combination of the two companies is enriched by in-depth financial data that banks can readily share with their individual and corporate customers. We take great pride in this partnership as we embark on our first common use cases, setting the bar high for the future of next-generation banking.”
Olivier Berthier, CEO of Moneythor, added: “Paymentology are the best-in-class processing platform for digital banks. Their FAST interface provides us with a rich source of data that we can use to deliver more relevant and timely recommendations, insights and nudges to digital banking customers. We are excited to partner with Paymentology to bring data-driven personalisation and enhanced engagement to banks around the world.”
