The youngest generation in the workforce, known as Gen Z, is often seen as difficult, unprepared and demanding by many business leaders. However, some experts argue that Gen Z has unique strengths and potential that can be harnessed for business success. Here are some tips on how to engage today’s challenging young people for business success.
Assess The Fit Before Hiring
Gen Z is not interested in working for a company that does not align with their values and expectations. They want to know who you are, what you stand for and how you can help them grow. Therefore, it is important to be transparent and honest about your organizational culture, goals and challenges during the hiring process. You need to assess the fit between the candidate and the company, and let them opt out if they are not comfortable with the reality of the situation.
Create New Management Norms
Gen Z is used to having constant feedback, guidance and support from their parents, teachers and peers. They expect the same from their managers and mentors at work. They also crave autonomy, flexibility and creativity in their work. Therefore, you need to create new management norms that suit their needs and preferences. You need to meet more frequently and consistently with them, provide clear expectations and constructive feedback, and give them opportunities to learn, experiment and innovate.
Teach Useful Ways To Communicate
Gen Z is the most diverse and inclusive generation in history. They are also the most digitally savvy and connected generation. They communicate through various channels and platforms, using emojis, memes and gifs to express themselves. However, they may lack some of the essential communication skills that are required in the professional world, such as writing formal emails, making presentations or negotiating with clients. Therefore, you need to teach them useful ways to communicate effectively in different situations and contexts.
Benefit From Their Questioning Stance
Gen Z is not afraid to challenge the status quo, question authority and voice their opinions. They are curious, critical and creative thinkers who want to make a positive impact on the world. They are also open to new ideas, perspectives and experiences. Therefore, you need to benefit from their questioning stance and leverage their insights and suggestions. You need to listen to them, respect them and involve them in decision-making processes. You also need to encourage them to share their knowledge and skills with others.
Use Skillful Feedback To Flip The Engagement Switch
Gen Z is often criticized for being lazy, entitled and disloyal by older generations. However, these labels may not reflect their true potential and motivation. Gen Z is actually eager to learn, grow and succeed in their careers. They just need the right feedback and recognition to flip the engagement switch. Therefore, you need to use skillful feedback that is specific, timely, positive and actionable. You need to acknowledge their efforts, celebrate their achievements and reward their contributions.
