Georgian Railways has announced temporary changes to the Tbilisi-Batumi train service due to technical issues. The usual Stadler train (No. 806/805 “JRS”) will be replaced by a “JRT” type train on September 4 and 5, 2024. Additionally, an extra double-decker bus will be provided to accommodate passengers. The operation of train No. 806/805, originally scheduled to run until September 15, will be canceled starting September 6. Passengers affected by these changes will receive full refunds for their tickets.
Adjustments to Train Services
The temporary changes to the Tbilisi-Batumi train service are necessary due to technical issues with the Stadler train. Georgian Railways has decided to replace the usual train with a “JRT” type train for two days. This decision aims to ensure the safety and comfort of passengers while the technical issues are being addressed. The replacement train will operate on the same schedule as the Stadler train, minimizing disruption to passengers’ travel plans.
In addition to the replacement train, Georgian Railways will provide an extra double-decker bus to accommodate passengers. This bus service will run parallel to the train service, offering an alternative mode of transportation for those affected by the changes. The bus will follow the same route as the train, ensuring that passengers reach their destinations without any inconvenience.
The decision to cancel the operation of train No. 806/805 from September 6 onwards is a precautionary measure. Georgian Railways is committed to resolving the technical issues as quickly as possible to resume normal service. Passengers who have already purchased tickets for the affected dates will receive full refunds, which can be processed within 30 days.
Impact on Passengers
The temporary changes to the Tbilisi-Batumi train service are expected to impact a significant number of passengers. Georgian Railways has assured passengers that every effort is being made to minimize inconvenience. The replacement train and additional bus service are intended to provide alternative transportation options, ensuring that passengers can still travel between Tbilisi and Batumi.
Passengers are advised to check the updated schedule and plan their journeys accordingly. Georgian Railways has made the updated schedule available on their website and at train stations. Passengers can also contact the customer service hotline for more information and assistance with travel plans.
The full refunds for canceled tickets are a part of Georgian Railways’ commitment to customer satisfaction. Passengers can apply for refunds at any train station or through the Georgian Railways website. The refund process is designed to be quick and hassle-free, ensuring that passengers receive their money back without any delays.
Future Plans
Georgian Railways is working diligently to resolve the technical issues affecting the Tbilisi-Batumi train service. The company is conducting thorough inspections and maintenance to ensure that the trains are safe and reliable. The goal is to resume normal service as soon as possible, providing passengers with a comfortable and efficient travel experience.
In the meantime, Georgian Railways is exploring additional measures to enhance passenger convenience. This includes improving communication channels to keep passengers informed about any changes or updates to the service. The company is also considering the introduction of more flexible ticketing options to accommodate passengers’ needs.
Looking ahead, Georgian Railways is committed to maintaining high standards of service and safety. The company is investing in new technologies and infrastructure to improve the overall travel experience. Passengers can expect continued improvements and innovations in the future, ensuring that Georgian Railways remains a reliable and preferred mode of transportation.
