Digital banking in Africa: a promise of inclusion or a new form of exclusion?
The rise of digital banking in Africa Africa is witnessing a rapid transformation of its financial landscape, driven by the emergence and expansion of digital banking. This technological revolution is reshaping the way people access and use financial services, offering convenience, affordability, and personalisation. Digital banking refers to the provision of banking services through online platforms and mobile applications, often leveraging data and artificial intelligence to deliver tailored solutions. Digital…