Covid-19 effect: HDFC, ICICI ask clients to utilize advanced financial administrations


Private division banks HDFC and ICICI have approached clients to utilize advanced methods for exchanges and said they have decreased their staff in office as a careful step against the spread of coronavirus. HDFC Bank has changed its working hours and will work from 10 am to 2 pm till March 31, with the exception of on Saturday.


The private part bank has additionally incidentally suspended passbook update and outside money buy administrations.

“In light of a legitimate concern for general wellbeing and security, we will pull back the accompanying administrations briefly of passbook refreshes and remote money buy,” it said in a correspondence sent to its clients on Sunday.

ICICI Bank educated its clients through SMS that “our branches will stay open with required cleanliness steps and decreased staff”.

“For a similar explanation, our contact place will likewise work with diminished staff. We encourage you to remain safe and bank from home utilizing iMobile/Internet Banking for all fundamental financial administrations,” it said in the correspondence.

HDFC Bank has encouraged individuals to utilize check drop boxes to help lessen swarming in branches.

In any case, clients can go computerized to benefit passbook updation and forex card reload, it said. NEFT, RTGS, IMPS and UPI administrations are among the advanced value-based modes. It said clients can take care of for their utility tabs through UPI and PayZapp stages.

As per Indian Banks Association (IBA) Chief Executive Sunil Mehta, during the lockdown in a few states to contain the spread of Covid-19, banks will guarantee in any event four basic administrations — money stores and withdrawals, check affidavit, settlements, and government exchanges — at their branches from Monday.

For the rest, contingent upon the circumstance in each branch, the banks may suspend different administrations.

About the author

Shyam Mackie

Shyam Mackie

Shyam became president and chief executive officer of River Dale Standard Company in November 2012. He has directed the Company’s strategy and presided over an expansion of its digital and global operations. Under his leadership, digital subscriptions have grown from 500,000 to nearly four million and the Company set a goal to reach 10 million total subscriptions by 2025. The Times has successfully expanded into other digital products like Cooking and Crosswords, has launched one of the world’s most successful podcasts and recently premiered “The Weekly”, a new TV news program for FX and Hulu.

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